Very quick to listen to us and what we were looking for in a vehicle and budget. We felt no pressure. Once we made a decision, they all worked hard to meet our needs. Our next car purchase will definitely be here. Chris was a fantastic help and made us feel comfortable.
Purchased a Beetle on 4/14 from an excellent sales person named Joe Quaranta.( the following story is why we mentioned excellent ) The Car developed an issue on 4/16 which was Easter Day , missing firing and shifting odd. Sent a message to Joe and he set-up the vehicle for service on the next day. (It was a minor repair completed the same day ) Now the other part of the story , Management never contacted us or offered any thing for our inconvenience, buying a brand new car and having it break down after two days seems like something that should only happen once in a while...... Overall Joe was excellent.
People Review are there to warn you...this people will give big welcome you,after you buy the don't even care anymore.Stay any from theme
Started my search here for my last three Jeeps, but ended up purchasing at another dealership. Even gave them a chance to meet or beat the other dealership price, but could not.
I saw a subaru they had for sale ,and I wanted to buy it but went I got there, he was getting late they were about to close, they say you can take the car with you ,and ND i say no.,but before I go i, left the $.5000.00 as a down payment on the car,now since the car was a 2006 no bank wanted to finance the difference ,they called me on a Friday I went to pick up the car the nest day on a saturday , but still without knowing wich bank going to finance the car on Tuesday my wife was driving the car. For the second time and there a noise coming from the transmission p.and I told her to return the car, I ask for my money they don't want to refund me my $5000.00
Service department is a joke. Over the past 20 years of bringing vehicles in for warranty work and regular service I must have been told my throttle cable was broke 10 or more times. Lost my skid plate doing an oil change. Told me it must have ripped off somewhere, even though the bolts we're all there and nothing bent.
This is Atlantic auto group on Tilton road,
Please avoid this dealership at all costs. They will smile in your face, lie about everything, and charge you all the hidden fees in the world. Jayce, young car salesman is a thief and the Sales Manager Joe Spadaro will brush everything under the rug because he does not want to lose money. We bought a Jeep Sahara 2010, car was all messed up when it was time for the test drive. Jayce, was saying the car was fine and nothing was wrong. After he noticed we knew about What was wrong with the car, he promised us the car would be fixed for FREE MULTIPLE TIMES! Long story short, we were not given the right price, paperwork was switched, prices were tweaked, and I called Jayce and he told me "we charged you for labor. I know you feel deceived." Horrible Place. We are very hard working people and at the end of the day, they ripped us off big time. Joe Spadaro did absolutely nothing but make me wait almost two weeks for a response, in which I had to call HIM! He said word of mouth did not count the second time I talked to him but during the first call he was on my side and said Jayce was incorrect!! Nothing was done and I paid for an overpriced car and it's labor. They also did not give us a receipt to what was done to the car. There was more to the story, but at the end of the day, they made their money and they do not care for anyone. Please do not go here, save yourself the trip and the headache. Everyone will smile to your face and they are just money hungry thieves. Will definitely be going further with all of this, they will definitely not get away with being scammers.
Parts department is terrific. Extremely knowledgeable, and helpful. The rest of this dealership should learn from them. Five stars for the parts department.
Atlantic Chrysler Jeep Parts Department is a US Car Repair based in Pleasantville, New Jersey. Atlantic Chrysler Jeep Parts Department is located at 6820 Tilton Rd, Pleasantville, NJ 08232, USA.
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